Please contact ONLY IN customer service at 917-441-8852 for instructions regarding returning an item.

Return Policy

We accept returns for exchange or refund for 14 calendar days after delivery of the product, as long as item is:

•  in "new, unaltered and unused condition", defined as without showing signs of wear or damage in any way.

•  not part of a special order or a custom order

At ONLY INs discretion, after 14 calendar days ONLY IN will offer an exchange or store credit only.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you must contact us within 14 days if you intend to return ANY item back to our store. Items returned to us after 14 days and without contacting us will NOT be refunded.

Original sales receipt must accompany returns.

Customer is responsible for all shipping costs if ONLY IN is not at fault.

Contact ONLY IN Customer Service at: 917-441-8852